Busy Times At Bzp

BZP has been hopping lately, which is great, because it means people are excited about the new story and looking forward to 2009.

However, it also means I have been really busy lately, with somewhere around 8000-10,000 questions in my inbox just in the last month. As some of you noticed, not all of them have been getting answered promptly (or at all), simply because of the crush of them. Since I REALLY don't want to ignore anyone's questions (that's not why I'm here), I thought I would pass along some tips --

1) People who are asking fewer questions per PM are getting answered more quickly. A lot of the time I am doing my answers in the early morning when I am getting ready for work, and it is easier to dash off five answers than 35.

2) Asking me questions about how 2008 is going to end or what is going to happen in 2009 is a waste of your PM time, because I can't answer them. Same goes for questions about the nature of the Great Beings or Mata Nui. And some questions which normally I would answer -- like which sets I have, etc. -- I simply don't have time for due to how busy it has been here.

3) Please read over your questions before submitting -- if I can't understand what you're asking, I can't answer it.

4) If you are in the middle of a forum topic where there is a question that needs my help, please suggest that someone be designated to ask me. The alternative is I get the same question from 10 different people in the forum.

5) There are certain things I do not have answers on -- please keep in mind I do story only. I'm not a set designer, I don't work in Sales, so while your questions ARE legitimate, they are not ones I have the info to answer.

6) Finally, please be patient -- I am doing the best I can to keep up with the influx of questions, but I can't always get to them as quickly as I want to. I feel bad about it and I am sure it is frustrating for you (and to be fair, everyone has been very gracious and polite). It's a good problem to have, because it means people care and are interested, but it is something that I have to chip away at little by little.

Thanks,
Greg